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Legal

Privacy Policy

This policy explains what information Grand Escape Massage Therapy collects, why we collect it, and the choices you have.

Last updated: September 2026

Who we are

Grand Escape Massage Therapy provides massage therapy services in Jackson Hole, Wyoming. For any privacy question or request, contact us using the details on our Contact page.

Information we collect

  • Information you give us. Your name, email address, phone number, appointment preferences, and anything you choose to include in a message or intake form.
  • Health information you share. If you tell us about injuries, conditions, or areas of concern so we can treat you safely, we keep it confidential and use it only for your care.
  • Basic technical information. Standard server and security logs, such as approximate location and browser type, generated when you visit the site.

How we use your information

  • To schedule, confirm, and provide your appointments.
  • To respond to your questions and requests.
  • To keep treatment records and meet professional and legal obligations.
  • To keep this website secure and working properly.

We do not sell or rent your personal information, and we do not share it for advertising.

Online booking and other service providers

Online booking is handled by a third-party scheduling provider. When you use the booking calendar, the information you enter there is collected and stored by that provider under its own privacy policy and terms, and it may set its own cookies. We also rely on a website hosting provider. We share information with these providers only as needed to operate our services.

Cookies and third-party content

The main Grand Escape website does not use advertising pixels, analytics, session replay, or marketing cookies. Our online booking page loads a calendar supplied by Somelo. Somelo may use its own cookies or local storage when that page opens, and information entered there is handled under Somelo's privacy policy and terms. If you prefer not to use the calendar, you can contact Grand Escape directly by phone or email.

You can clear cookies and site data at any time in your browser settings.

How long we keep information

We keep client and treatment records for as long as needed to provide care and to satisfy professional, tax, and legal requirements, then delete or securely dispose of them.

Your rights

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Depending on where you live, you may have additional rights under laws such as the GDPR or state privacy laws. Contact us and we will respond.

Children

This website is not directed to children under 13, and we do not knowingly collect their information through the site. Minors are treated only with the consent and presence of a parent or legal guardian, as required.

Changes to this policy

We may update this policy from time to time. The date above shows when it was last revised.