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Terms & Policies

The simple guidelines that keep every session calm, safe, and respectful for clients and therapist alike.

Last updated: September 2026

Using this website

This website is provided for general information about Grand Escape Massage Therapy and for scheduling appointments. We work to keep the content accurate but cannot guarantee it is complete or current at all times. Site content and images may not be reproduced without permission.

Not medical advice

Massage therapy supports relaxation and general wellbeing. It is not a substitute for medical diagnosis, treatment, or advice. Nothing on this website should be relied on as medical guidance. Please consult a qualified healthcare provider about any medical condition, and tell your therapist about conditions, injuries, medications, or pregnancy before your session.

Booking and scheduling

Appointments may be booked through our online booking page or by contacting us directly. Online scheduling is operated by a third-party provider; your use of that calendar is also subject to that provider's terms and privacy policy. Appointments are confirmed only once you receive a confirmation.

Cancellations, late arrival, and no-shows

Please give as much notice as possible if you need to change or cancel an appointment. Sessions beginning late may end at the originally scheduled time so the next client is not delayed.

To be finalized: the exact cancellation window, any late-cancellation or no-show fee, and deposit requirements will be added here once confirmed.

Payment and gratuity

To be finalized: accepted payment methods, pricing, gift certificate terms, and gratuity guidance will be added here once confirmed.

Health, safety, and respect

  • Draping is used at all times and your comfort and modesty are always protected.
  • You may ask to adjust pressure, technique, or end the session at any point.
  • Service may be declined or ended if a condition makes massage unsafe.
  • Any inappropriate, suggestive, or disrespectful behavior will end the session immediately, the full fee will be charged, and service will be refused going forward.
  • Please reschedule if you are unwell or under the influence of alcohol or drugs.

Confidentiality

Client and health information is kept confidential and used only for your care, except where disclosure is required by law. See our Privacy Policy for details.

Accessibility

We want this site to be usable by everyone. If you encounter a barrier, please contact us and we will do our best to help and to fix the issue.

Governing law

These terms are governed by the laws of the State of Wyoming.